Rugby Coaching Club's Privacy Policy

 

This document describes our privacy policy. By visiting our website, you are accepting and consenting to this policy. Please bear in mind that our policies may change as we grow, so be sure to visit this page regularly.

 

Your personal information

Any personal information provided to, or gathered by, Rugby Coaching Club which is owned by Green Star Media Ltd is controlled by us. For more information, please contact us at: Green Star Media Ltd, Meadow View, Tannery Lane, Bramley, Guildford, GU5 0AB, UK. By telephone: +44 (0)1483 892894, by fax: +44 (0)1483 894148, or by email: personalinformation@greenstarmedia.net.

 

We are committed to your privacy and security

We take pride in being honest, fair, respectful, and courteous to all our customers. We respect your privacy and treat your personal information carefully and sensibly. Any information you provide to us will only be used to better serve your needs and enhance your shopping experience.

 

 

Improving our service 

The information we learn about you helps us to:

 

  • Personalise and improve our products, offers and your shopping experience.
  • Manage orders, process payments, and deliver products and services.
  • Display appropriate content, products, services and promotional offers on our websites.
  • Communicate with you about orders, products, services and promotional offers.
  • Prevent or detect fraud or abuses of our websites.
  • Update our records and maintain your account details.
  • Generally improve our websites, platform and customer service.

 

 

Cookies 

Apart from the information you give us, like many websites we also receive and store certain types of information whenever you interact with us. We do this by sending your web browser “cookies” to help us recognise you on your next visit and track the performance of our websites.

You can set your web browser so that it will not accept cookies. However, doing this may prevent you from using all the functions available at our websites. The “Help” menu on most web browsers will tell you how to manage, disable and delete your cookies. You can also disable and delete cookies from web browser add-ons, such as Flash, by changing the add-on’s settings or visiting its website.

If you have your cookies turned on, be sure to sign off when you finish using a shared computer.

 

The emails we send you

 

To help us make our emails more useful and interesting for you, we often receive a confirmation when you open one of our emails. We use this information in aggregate to better understand the usefulness of our emails and do not use the data to identify any single individual.

If you do not want to receive emails from us, please unsubscribe from our marketing emails.

Personal information

We will never sell, rent or loan customers’ personal information and will only share it with companies who require it to fulfil orders. For instance, with banks and credit card providers, or national and international courier and postal services.These companies then only have access to the information they need to perform their functions. They may not use the information for other purposes and only process it in accordance with our privacy policy and as permitted by the UK’s Data Protection Act.

We would release personal information only if we understood that this would be required to comply with the law, enforce or apply our conditions of use and other agreements, or to protect the rights, property or safety of Green Star Media Lltd, our customers, employees, agents and others.

Security

Security is one of our top concerns.

Our Payment Service Provider is Sage Pay (formerly Protx) – the largest independent payment service provider (PSP) in the UK and Ireland. Sage Pay provides a secure payment gateway (Level 1 PCI DSS), processing payments for thousands of online businesses, including ours.

It is Sage Pay’s utmost priority to ensure that transaction data is handled in a safe and secure way. Sage Pay uses a range secure methods such as fraud screening, I.P address blocking and 3D secure. Once on the Sage Pay systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards.

Sage Pay is PCI DSS (Payment Card Industry Data Security Standard) compliant to the highest level and maintains regular security audits. They are also regularly audited by the banks and banking authorities to ensure that their systems are impenetrable. Sage Pay is an active member of the PCI Security Standards Council (PCI SSC) that defines card industry global regulation. In addition, you know that your session is in a secure encrypted environment when you see https:// in the web address, and/or when you see the locked padlock symbol alongside the URL.

So when buying through our site, you can be sure that you are completely protected.

We maintain physical, electronic and procedural safeguards in connection with personally identifiable customer information. More information about shopping securely with Sage Pay can be found at www.sagepay.com/shoppers. 

It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer.

Third party advertising and links

Our websites and emails may include advertising by other companies and links to other websites. We take reasonable steps to ascertain the integrity of these third parties and do not provide any personally identifiable customer information to them. However, these third parties’ operations and activities are not covered by this Privacy Policy. Please contact them directly for more information about their privacy practices.

You should be aware that some web advertisers and websites may use technology to send (or “serve”) advertisements directly to your browser, cookies, JavaScript, “web beacons” (also known as “single pixel gifs” and “action tags”), and other technologies to measure the effectiveness of their ads, personalise their advertising content, and monitor activity.

Accessing your information

You can access any personal information we have about you by sending a written request to us at: Green Star Media Ltd, Meadow View, Tannery Lane, Bramley, Guildford, GU5 0AB, UK, or by email to: personalinformation@greenstarmedia.net.